woman on phone and computer
Business English Writing covers vital elements such as using the right words, style and layout. The course covers:
  1. E-mail conventions
  2. Correct opening and closing paragraphs for e-mails
  3. Appropriate language for different types of professional e-mails: enquiries, responding to enquiries, requests, providing information, complaints, confirmations, apologies, giving good/bad news, etc..
  4. Formal versus less formal language
  5. Tone
  6. Writing practice
  7. Short reports: structure and language to use
  8. Sections of a long report
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